 |
 |
|
- Payment Posting: We post approximately 85% of total practice revenues, depending on payer mix. We post directly to your patients’ accounts and post contractual adjustments as appropriate. Each practice can stipulate how they want the payments posted and adjustments handled. EOBs are also available electronically and/or in paper format. Payments are posted in to your practice’s own confidential “data set”.
- Billing: Although all billing is conducted through our highly-secured, centralized computer billing system, we offer the following additional billing services for a nominal fee at the practice’s discretion:
- Electronic billing of claims with verification of receipt;
- Error-checking claims for miscoding; and
- Printing and mailing of paper claims and re-bills.
- Because of our highly specialized billing personnel, we ensure accurate and prompt
- claim payment. In addition, we maintain all insurance plan files in the computer billing
- system and add new plans/payors as requested.
- In addition, we offer at reduced rates electronic patient statements and recall notices.
- Training for billing through our computer system is provided to all practices that wish to bill individually.
- Collections: We are able to use our leverage and outstanding relationship with managed care to assist and support the practice personnel in resolving collection issues with insurance companies through our on-staff insurance liaison. Our collections department provides continuous monitoring of practice accounts receivable and collections training on our computer system to practice personnel. In addition, we conduct random account/collections assessments and give recommendations on effective collections procedures. As with billing, we offer additional, full service collections services for a nominal fee at the practice’s discretion.
- Training: Our training department has highly skilled and knowledgeable trainers in both technical and practical aspects of our practice management software. We train new-hire personnel, physicians, and provide advanced system training for current staff on an ongoing basis.
- Practice Administration Support Services: We provide continuing support for all practice administrators on managing the practice. Procedures, methods, and reports are provided to practice administrators on a regular basis to work towards the improvement of the practice. In addition, monthly office manager’s meetings are held to discuss all issues affecting the practice, including billing and coding questions, collections and payor relations, HIPAA guidelines, staff efficiency, workflow analysis.
- Workshops: We conduct yearly workshops for staff and physicians including Medicare Compliance, Fraud and Abuse, Advanced System Modules, Risk Management and Managed Care. We deliver these workshops with the utmost professionalism.
|
|
|
