Privacy Policy

Last Modified: April 2026

1. INTRODUCTION

Femwell Group Health, LLC (“Company,” “we,” “our,” or “us”) operates this website, https://www.femwell.com (“Website”), to provide information regarding our management, administrative, and support services for physician practices. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use this Website, including when you submit inquiries, communicate, or otherwise interact with us. It also includes details about our text messaging (SMS/MMS) communications. This Privacy Policy applies solely to information collected through the Website, in email, text, and other electronic messages between you and the Website. It does not apply to: information collected from websites of physician practices managed by Company or any information collected offline or through other business operations.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By using or accessing this Website, you agree to the terms of this Privacy Policy. If you not agree with this Privacy Policy, your choice is to not use the Website. The provisions of this Privacy Policy may change from time-to-time and your continued use of this Website after its updated is deemed to be acceptance of those changes.

2. NATURE OF WEBSITE / NO PATIENT DATA COLLECTION

This Site is designed for:

Physicians and physician practices
Business partners and vendors
Individuals seeking general information about Femwell
Prospective employees

This Website is NOT intended for patient use, and we do not intentionally collect medical or health-related information through this Website.
If you are a patient of a physician practice managed by Company, please refer to that practice’s website for its privacy policy and Notice of Privacy Practices.

3. TYPES OF INFORMATION WE COLLECT

We collect limited types of information necessary to operate the Website and respond to inquiries. The types of information we collect depend on how you interact with the Website.

A. Information You Provide

We may collect information that you voluntarily provide when you:

Submit a “Contact” form
Request information regarding our services
Communicate with us via email or other channels such as SMS/MMS messaging

This information may include:

Name
Email
Phone Number
Organization or Practice Name
Title or role
Geographic location
Nature of your inquiry or request
Any information submitted by you through contact forms or other communications.

We request that you do not submit patient information, medical information, or other sensitive personal data through this Website or SMS/MMS messaging.

B. Business and Professional Information

This Website is intended for physicians, physician groups, and healthcare organizations. We may collect and process limited business-related information, such as:

Practice or organization
Specialty or service line
Number of physicians
Information related to evaluating potential business or service relationships

C. Automatically Collected Information

IP Address
Browser type and device information
Pages visited and usage patterns
Referring URLs
Generic geographic location derived from IP address
This information helps us:
Understand Website performance
Improve user experience
Maintain security and system integrity

D. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to collect information about your interaction with the Website. These technologies may collect:

Session activity and browsing behavior
Preferences and settings
Website performance data

For more information, please see Section 6 (“Cookies and Tracking Technologies”).

E. Communications and Correspondence

If you communicate with us, we may maintain records of:

Your communications with us
Contact details used
Responses provided
Information submitted
Any follow-up interactions

These records are used to:

Respond to inquiries
Maintain business records
Improve our responsiveness and services

F. Information from Third Parties

We may receive limited information from third-party service providers that support Website functionality and analytics, such as:

Aggregated usage data
Website performance metrics
Technical diagnostics

We do not purchase personal data from third-party data brokers for marketing or promotional purposes.

G. Information We Do Not Intend to Collect

This Website is not designed to collect:

Protected Health Information
Patient records or clinical data
Social Security numbers
Financial information
Confidential information

If such information is inadvertently submitted or provided, we reserve the right to delete it and may not process or respond to submissions or communications containing such information.

4. HOW WE COLLECT INFORMATION

We collect information through a combination of direct interactions, automated technologies, and limited third-party resources. The method of collection depends on how you interact with the Website.

A. Information Collected Directly from You

We collect information directly from you when you voluntarily provide it through the Website, including when you:

Complete and submit a “Contact” form or similar form
Request information regarding our services
Communicate with us via email, SMS/MMS message, or other electronic means
Provide information in connection with potential business or service relationships

Information submitted through the Website is provided voluntarily and at your discretion. You are responsible for ensuring that the information you submit is accurate and appropriate for transmission through a general business contact channel.

B. Information Collected Automatically

When you use or access the Website, certain information is collected automatically through standard web technologies, including:

Server logs
Cookies and similar tracking technologies
Analytics tools

This information may include:

IP address
Device identifiers
Brower type and settings
Pages visited and navigation behavior
Date and time of access
Referring and exit pages
Location data

This automated collection supports:

Website functionality and performance
Security monitoring
Usage analysis and optimization
Security monitoring

C. Information Collected Through Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to collect information about interactions with the Website.
These technologies may:

Recognize returning users
Store user preferences
Track session activity
Measure Website performance and engagement

Some cookies are essential for Website operation, while others are used for analytics and performance improvement.
Additional details are provided in Section 6 (“Cookies and Tracking Technologies”).

D. Information Collected Through Communications and Correspondence

If you contact us, we may collect and maintain records of:

Your contact details
The content of your communications
Any attachments or supporting information provided
Our responses and follow-up communications.

This information may be stored within internal systems used for communication management, business development, or recordkeeping.

E. Information Collected Through Third-Party Service Providers

We may collect or receive information through third-party service providers that support Website functionality and operations, including:

Website hosting providers
Analytics providers
IT and security vendors
Communication and form-processing platforms or services

These providers may collect information on our behalf in accordance with contractual obligations and applicable data protection requirements.

5. HOW WE USE INFORMATION

We use information collected through the Website for business, operational, and administrative purposes consistent with the nature of the Website as a business-to-business platform for physicians and physician groups. The specific purposes for which we use information depend on the nature of your interaction with the Website.

A. Responding to Inquiries and Communications

We may use information to:

Respond to requests for information regarding our services
Communicating with physicians, physician practices, physician groups, or other potential parties of interest
Provide follow-up communications and/or support regarding submitted inquiries
Maintain accuracy of communications for continuity and accuracy

B. Business Development and Relationship Management

We may use information to:

Evaluating potential business relationships
Assess business needs and service opportunities
Facilitate outreach and engagement

Information collected through the Website is used solely for legitimate business purposes and not for consumer marketing.

C. Website Operations and Performance

We use information to:

Operate, maintain, and improve the Website
Monitor Website usage and performance
Diagnose technical issues and errors
Ensure content is presented effectively across devices

D. Analytics and Continuous Improvement

We may use aggregated and de-identified information to:

Analyze trends in Website usage
Understand user engagement patterns
Improve Website functionality and content
Inform internal business and operational decisions

E. Security and Risk Management

We may use information to:

Detect, prevent, and investigate fraud, misuse, or unauthorized access
Protect the security and integrity of the Website and underlying systems
Monitor for suspicious or malicious activity
Enforce Website terms and policies

F. Legal, Regulatory, and Compliance

We may use information to:

Comply with applicable laws, regulations, and legal obligations
Respond to lawful requests from government or regulatory authorities
Support internal compliance, audit, and governance functions
Establish, exercise, or defend legal claims

G. De-Identified and Aggregated Information

We may use information that has been aggregated and deidentified so that it cannot reasonably be used to identify an individual for:

Analytics and reporting
Operational improvements
Business strategy

H. Limitations on Use

We will not use information collected through the Website for purposes that are materially different than those described in this Privacy Policy without providing appropriate notice. We do not use Website data for clinical, treatment, or patient-related purposes.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to support and enhance Website functionality and analyze usage to better understand how users interact with our content.

A. Overview of Tracking Technologies

The Website may use the following technologies:

Cookies: small data files placed on your device that allows the Website to recognize your browser and store certain information
Web Beacons / Pixels: small electronic files that enable us to track page visits, user interactions, and Website performance
Analytics Tools: third-party tools that collect information about Website usage and trends
Log Files: server-generated records that track access and activity on the Website

These technologies may be used by us and by authorized third-party service providers acting on our behalf.

B. Types of Cookies We Use

We use the following categories of cookies:

Strictly Necessary Cookies. These cookies are essential to the operation of the Website and enable core functionality such as: page navigation, security and authentication (if applicable), and network management. These cookies cannot be disabled through Website settings.
Performance and Analytics Cookies. These cookies help us understand how visitors interact with the Website by collecting information such as: pages visited, time spent on pages, navigation patterns, and error messages or performance issues. This information is typically aggregated and used to improve Website performance and usability.
Functional Cookies. These cookies allow the Website to remember user preferences and settings such as language or regional preferences or previously entered information (where applicable). These cookies may also be used to remember your interactions with certain Website features, such as pop-ups or notifications, so that such content is not repeatedly displayed during subsequent visits.
Limited Analytics / Measurement Technologies. We may use analytics tools (i.e., Google Analytics) to collect information about Website traffic and usage patterns. These tools may use cookies or similar technologies to collect data such as: device or browser information, interaction data, and general geographic region. We use this information in aggregated form to evaluate and improve Website effectiveness.

C. How We Use Tracking Technologies

We use cookies and similar technologies to:

Ensure the Website functions properly
Maintain security and prevent misuse
Analyze website performance and usage trends
Improve website design, content, and user experience.

We do not use cookies for:

Selling personal information
Building consumer profiles for targeted advertising

D. Third-Party Tracking Technologies

Certain third-party service providers (such as analytics vendors) may use cookies or similar technologies on our behalf. These providers are contractually required to:

Use information only for authorized purposes
Maintain appropriate safeguards
Comply with applicable data protection requirements.

We do not control how third parties independently use tracking technologies outside of our services and recommend reviewing their privacy policies where applicable.

We use Google Analytics, a web analytics service provided by Google LLC, to help us analyze the traffic and user activity on our Site. Please see Google’s Privacy and Terms for more information on how Google Analytics processes personal information. By using a browser plugin provided by Google, you can opt out of Google Analytics for the web.

E. Your Choices and Controls

You have the ability to manage cookies and tracking technologies through your browser settings. Most web browsers allow you to: view what cookies are stored on your device, delete cookies, block cookies from specific or all websites, and receive alerts before cookies are stored. Please note that disabling cookies may impact Website functionality and certain features may not operate as intended.

F. Do Not Track Capability

Some web browsers offer a “Do Not Track” feature that signals to websites that you do not want to be tracked. At this time, the Website does not respond to Do Not Track signals, as there is no uniform standard governing such signals.

G. Updates to Tracking Technologies

We may update the tracking technologies used on the Website from time to time to improve functionality, security, or performance. Any material changes will be reflected in this Privacy Policy.

7. SMS TEXT MESSAGING (ZOOM & 10DLC)

Company may use Zoom’s SMS capabilities to send text messages related to our services, your inquiry or request for information, and support communications. We will only send text messages to individuals who provided consent to receive SMS/MMS messages from Company. Consent may be obtained through web forms, written requests, verbal consent, or by initiating contact and confirming your request to receive text messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP.

We do not sell or share your mobile phone number or SMS opt-in information with third parties for marketing or promotional purposes.

We retain personal information for a period of 30 days for legitimate business purposes and as required by law.

8. DISCLOSURE OF INFORMATION

We may disclose information collected through the Website as follows:

To vendors and service providers that support Website operations (i.e., hosting, analytics, IT, services), subject to confidentiality obligations
To affiliated entities
In connection with mergers, acquisitions, or asset transfers
To comply with applicable laws, legal processes, or regulatory requests
To protect the right, property, or safety of Company or others

We do not sell any data or personal information collected from the Website.

9. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website from unauthorized access, use, disclosure, alteration, or destruction. Our security practices are designed to reflect the nature and limited sensitivity of the information collected through this Website, which is primarily for business contact and usage data. While we employ safeguards intended to reduce risk, no method of transmission or storage is completely secure, and we cannot guarantee absolutely security. In the event of a data breach involving your personal information, we will comply with applicable notification requirements under the Florida Information Protection Act and other applicable laws.

10. DATA RETENTION

We retain information collected through the Website as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, supporting business development activities, maintaining business records, and complying with legal obligations. Retention periods are determined based on the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements. Where appropriate, information may be aggregated, de-identified, or securely deleted when no longer needed.

11. THIRD-PARTY LINKS

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

12. YOUR CHOICES AND RIGHTS

You have certain choices regarding how we use your information.

You may opt out of non-essential communications at any time. If you have provided your phone number, you may opt out of SMS messages by replying STOP to any message or by contacting us directly.
You may request access to, correction, or deletion of your information by contacting us.
You may control cookies through your browser settings. Disabling cookies may disable website functionality.

We collected limited business contact and inquiry information, and we will consider requests regarding your information in accordance with applicable law and our legitimate business needs. To exercise these rights, please contact: privacy@femwell.com

13. CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 18. No one under age 18 may provide any personal information or go on the Website. This Website does not knowingly collect personal information from individuals under 18. If we learn that information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data that we may have collected from individuals under 18, please contact us at privacy@femwell.com

14. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time and your continued use of this Website after it’s updated is deemed to be acceptance of those changes.

15. CONTACT INFORMATION

For questions regarding this Policy:

Femwell Group Health, LLC
3225 Aviation Avenue, Suite 400
Miami, FL 33133
Attn: Privacy
privacy@femwell.com